Privacy Policy

Information We Collect

Personal Information

• Email address and name when you create an account
• Payment information processed securely through Stripe
• Search history and route preferences to improve your experience
• Device information and IP address for security and analytics

Usage Information

• Search queries and business types you look for
• Routes you create and optimize
• Features you use and how you interact with our service
• Browser type, operating system, and access times

How We Use Your Information

• Service Delivery: To provide route optimization and business discovery services
• Account Management: To manage your subscription and provide customer support
• Improvement: To analyze usage patterns and improve our algorithms
• Communication: To send important updates about your account or service changes
• Security: To protect against fraud and unauthorized access

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only in these situations:

• Service Providers: With trusted partners like Google Maps API and Stripe for payment processing
• Legal Requirements: When required by law or to protect our rights
• Business Transfer: In the event of a merger or acquisition (you would be notified)
• Your Consent: When you explicitly agree to share information

Data Security

We implement industry-standard security measures to protect your information:

• SSL encryption for all data transmission
• Secure servers with regular security updates
• Payment processing through PCI-compliant Stripe
• Regular security audits and monitoring
• Limited access to personal data by authorized personnel only

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we have about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a machine-readable format
• Objection: Object to certain processing of your personal information

To exercise these rights, contact us at pathpilotonline@gmail.com

Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences and settings
• Analyze how you use our service
• Prevent fraud and enhance security

You can control cookies through your browser settings, but this may affect service functionality.

Data Retention

• Account Data: Retained while your account is active and for 30 days after deletion
• Search History: Kept for up to 2 years to improve service quality
• Payment Records: Retained for 7 years as required by law
• Support Communications: Kept for 3 years for quality assurance

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place through:

• Standard contractual clauses approved by regulatory authorities
• Service providers with adequate data protection measures
• Compliance with applicable data protection laws

Children's Privacy

PathPilot is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes by:

• Email notification to your registered address
• Prominent notice on our website
• In-app notification when you next log in